Terms and Conditions

BOOKING YOUR CLASS OR COURSE

  1. All students must book their space in a class or course via the booking system.

  2. Bookings via other methods (not limited to but including email, Facebook messenger, Instagram DM, text, call) will not be accepted and you will be redirected to the booking system.

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PAYMENT

  1. Payment for course or classes is required at the point of booking.

  2. Cash is not accepted.

  3. A booking confirmation email confirms you have secured your session. 

  4. In some instances, payment is arranged via an invoice. Invoices must be paid within 48 hours of receiving. ​

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LATENESS & CLASS TIMES

  1. All courses and classes start and finish at the advertised time.

  2. For online courses please let me know in advance if you will arrive late so I know to let you into the Zoom meeting.

 

REFUNDS AND TRANSFER POLICY

Refunds for purchases of classes, workshops, courses & events are not available. These events are for set dates and times, and you are not entitled to a refund in accordance with your statutory rights. You will be made aware of this policy prior to purchase by opting in and agreeing to these Terms at point of purchase, and in your confirmation email. 

All clients agree to pay the advertised fee in full when a purchase is made. 

Transfer of your place to another person is not available.

​If for any reason Amelia Wood needs to cancel a class due to sickness, injury or any other force majeur reason, booked students will be contacted as soon as possible via email and/or phone.

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CLASS CONDUCT 

Amelia’s courses are supportive, inclusive environments - all students and teachers have the right to a safe space to practice & work in, and abuse of that safe space will not be tolerated. We have some ground rules to ensure everyone gets the most enjoyment out of their classes.

Any students in breach of these guidelines will no longer be welcome in class.

  • Students must treat other students with respect and courtesy - being mindful of those who want silence and quiet, keeping disruption to a minimum, arriving in a timely manner and speaking to other students how they wish to be spoken to themselves.

  • Students must treat teachers with respect and courtesy - being respectful of the teacher's knowledge and expertise, refusing adjustments if they are not wanted, arriving in a timely manner and keeping disruption to a minimum, speaking to teachers how they wish to be spoken to themselves.

  • Teachers will always treat students in a professional, respectful manner with courtesy - starting & finishing classes on time, respecting student wishes regarding adjustments, facilitating class and safe space, ensuring class rules are followed and dealing with students in a professional, polite and friendly manner.

 

THANK YOU!